Top RPA Vendors
In a digital marketplace, Robotic Process Automation (RPA) is known as one of the most innovative technology. It is growing very fast as enterprises are trying to do things easier and faster with the help of software. Such software can help to automate digital business processes with accurate decision making. RPA can streamline repetitive and rule-based business processes. It enables systems to take intelligent decisions with the help of RPA software robots.
Therefore, it is very important to choose the right vendor who can find the right business processes and provide the successful implementation of RPA solutions. Choosing the right vendor will help organizations to explore the full potential of robotic process automation.
Let’s elaborate the top vendors of robotic process automation:
Blue Prism
Blue Prism is the registered name of the Blue Prism Limited, which is a UK based multinational software corporation. It was introduced in 2001. The primary aim of Blue Prism is to provide a technology that could help organizations to improve the accuracy and efficiency of their workflows.
Blue Prism is one of the top automation companies that invented the term ‘Robotic Process Automation’. It uses business rules to automate the digital workforce in various ways. It plays a significant role in different sectors, such as investment firms, Banking Groups, E-commerce, etc.
In 2019, Blue Prism added three new software-as-a-service (SaaS) solutions:
- Blue Prism Cloud Hub
- Blue Prism Cloud Interact
- Blue Prism Cloud IADA
Cloud Hub is defined as a web-based management console that allows organizations to control their digital workforce. It also adds capabilities around the information cycle to manage the workforce easily.
The interact feature helps humans to interact with the software robots in the developed automated workflows as some processes may require manual intervention.
The term IADA stands for Intelligent Automation Digital Assistant. It is an AI-based orchestration tool that helps organizations to maximize the productiveness of their workers.
UiPath
It is a world-leading RPA company which provides solutions according to the particular industry, technology, and processes. It was introduced in 2005. The headquarter of Blue Prism was established in New York, United States.
UiPath provides an RPA platform to automate digital business processes across front-end and back-end office tasks. It includes products such as studio, software robots, and orchestrator. It provides solutions in various sectors such as Banking, Finance, BPO (Business Process Outsourcing), Insurance, Retail, Telecom, Manufacturing, Healthcare, Public Sector, etc. It allows users to perform Web Automation, Desktop Automation, GUI (Graphical User Interface) Automation, SAP Automation, Mainframe Automation, Citrix Automation, Excel Automation, Screen Scraping, and Screen Recorder, etc.
In October 2019, the firm added more products (i.e., UiPath Explorer, UiPath Apps, and UiPath Insights) to support Artificial Intelligence and end-to-end automation. These products helped the enterprise to interact with the software robots across both the front and back-office operations.
Automation Anywhere
It is a dedicated RPA company which is located in the United States. It was introduced in 2003. The company offers an enterprise platform that develops RPA software. It develops software bots that automate repetitive and rule-based tasks. It also includes cognitive machine learning and analytics technologies to allow organizations to manage their business processes faster. The company offers a wide range of products such as Robotic Process Automation, BotFarm, Bot Insight, IQ Bot, and Bot Store. It also uses technology that combines both Attended and Unattended RPA.
It gives solutions in different industries such as Finance, Banking, Healthcare, Science, Insurance, Public Sector, BPO, Telecom, Retail, and Manufacturing. The company serves customers in Europe and Asia.
Pegasystems
It is one of the top vendors in the field of robotic process automation industry. It is a US-based robotic process automation company. It was introduced in 1983. It offers solutions in digital process automation, business process management, and customer relationship management.
Some of the top services of the Pega platform are application development, chatbots & virtual assistants, case management, decision management, workforce intelligence, DevOps & testing, mobility, and robotic automation. Pega provides everything that the organizations may require to transform the processes digitally.
There are three main types of Pega platforms:
- Pega Robotic Automation
- Pega Mobility
- Pega Cloud
Like other RPA vendors, Pegasystems also provides solutions in Banking, Insurance, Financial Services, Healthcare, Communication, Science, Government, Retail, Manufacturing, Media & Entertainment, Transportation, Hospitality, etc.
NICE
NICE is one of those RPA vendors that provide both attended and unattended automation solutions. It helps organizations to make smarter decisions with the help of RPA software bots to deliver better customer service, improved productivity, increased accuracy, and rapid return on investment.
The vendor officially acquired Eglue in 2011 and started working with robotic process automation. It further expanded across Europe and US to work with advanced robotic automation.
NICE offers products like RPA, Desktop Analysis, and NEVA (Nice Employee Virtual Attendant) Attended Automation. It also provides desktop automation that behaves like a digital assistant. Desktop automation helps organizations to automate repetitive desktop tasks with the help of software robots. They can also be configured to provide feedback to employees, which will help to complete the tasks more efficiently and accurately.
Contextor (acquired by SAP)
Contextor was also one of the top RPA vendors in the Robotic Process Automation industry. It was introduced in 2000. In 2018, the German-based company SAP acquired Contextor to integrate robotic process automation capabilities into their products. SAP included RPA capabilities of Contextor tool with the SAP cloud platform, document processing, and conversational AI technology by SAP Leonardo Machine Learning. It helped SAP to deliver the intelligent RPA and accelerate the development of SAP Leonardo Machine Learning portfolio.
Contextor also includes solutions to monitor business activities and discover business processes. Business monitoring helps to measure business-related activities and generates reports based on such activities. Business Discovery helps to understand user activities and generates insights according to those activities.
WorkFusion
WorkFusion was founded in 2010. It provides rapid deployment that makes it different from its competitors. It can deploy RPA within twelve weeks. WorkFusion provides an intelligent automation cloud system that comes in business and enterprise tiers. The intelligent automation cloud system also comes in the free express version for personal automation projects.
The intelligent automation cloud is the business automation command center that is built on artificial intelligence. It is used to automate repetitive and rule-based digital business processes.
WorkFusion is referred to as a software-as-a-service (SaaS) cloud computing platform. It is the complete automation solution to automate the digital processes in the financial services, eCommerce, and retail industries, etc. It uses statistical quality control (SQC) to provide accuracy to the work output.
Softomotive
It is one of the widely used vendors of robotic process automation that can help organizations to put their repetitive tasks on autopilot. It was introduced in 2005. It is best known for providing Quadrant Knowledge Solutions. The primary aim of Softomotive is to offer the smoothest RPA experience. It is useful for small organizations.
Softomotive provides a Digital Transformation Research Report that is used for shared services. It allows Desktop and Enterprise Automation to utilize the benefits of RPA to the maximum extent. Organizations can choose between these automations, depending on their requirements.
Desktop Automation stands for the automation of desktop and web-based processes, and Enterprise Automation stands for the automation of digital enterprise processes. ProcessRobot is one of the top products of Softomotive that is broadly used in the RPA industry. Softomotive provides solutions in different sectors such as Banking, Finance, Insurance, BPO, Telecom, Retail, Manufacturing, Healthcare, Public Sector, etc.
Kofax Kapow
Kofax Kapow is another leader in the RPA market known for providing the most relevant and smoothest RPA tool. It can handle both small and big size businesses and empower their employees by automating repetitive processes. The Kofax tool is beneficial for automating the digital processes, whether they are in Information Technology or operations.
Like other RPA vendors, Kofax Kapow can also integrate data from various sources such as Microsoft Excel, MySql, and many other different databases. Furthermore, Kofax provides a flexible and open RPA platform that helps in the integration without changing or modifying the existing IT infrastructure. According to the 2018 report by The Forrester Wave Robotic Process Automation, Kofax Kapow was selected as the most reliable RPA performer in the world.
There are many more RPA vendors. Some others commonly used RPA vendors are tabulated below:
| Vendor Name | Founded | Description |
|---|---|---|
| AntWorks | 2015 | AntWorks is an RPA platform that can understand any kind of data type. It provides Gen 2.0 Intelligent Automation technologies by developing human-like RPA robots in a low-code or no-code environment. |
| AutomationEdge | 2015 | AutomationEdge is one of the popular RPA solution providers. It is a unified platform that includes various capabilities like chatbots, intelligent automation bots, artificial intelligence, and machine learning. These capabilities help users to improve response time, grow a business, and reduce the overall costs. |
| Epiance | 2001 | The Epiance Robotic Process Automation (ERPA) improves the execution of a business process with a portfolio of software solutions. ERPA renders a portfolio of RPA solutions to facilitate on-demand process performance and data-driven process improvement. |
| Happiest Minds | 2011 | It deploys RPA to integrate technologies such as AI, Machine Learning, and other knowledge-based systems. |
| IGT Solutions | 2010 | It uses robotic automation to provide personalized solutions that require standard system access without the need of any modification in the existing IT infrastructure. |
| Kryon | 2008 | It is one of those RPA vendors which provides intelligent robotic process automation. It gives solutions for both digital and human workforces. It establishes an interaction between digital processes and human workflows to provide optimal process efficiency. |
| Lakson Technology | 2006 | Lakson Technology provides solutions for frictionless automation. It includes support for various business processes in IT sectors, banking, finance, healthcare, telecom, retail, and utilities, etc. |
| Nividous | 2011 | Nividous RPA platform allows the automation of digital, repetitive, high-volume processes with the help of AI-powered smarter bots. The platform provides both attended and unattended bots. While attended bots work along with the users to automate the front-end office tasks, unattended bots work in the background to automate back-end office tasks and other data processing. |
| Probotiq Solutions | 2018 | Probotiq Solutions provides solutions to enterprise clients using various technologies such as RPA, OCR (Optical Character Recognition), chatbots, artificial intelligence, machine learning, etc. |
| Protiviti | 2002 | Protiviti uses RPA techniques to identify suitable processes for automation. It also provides infrastructure validation and training management services. |
| SmartDocs | 2010 | SmartDocs is one of the leading solutions to implement digital transformation in any organization. It is a one-stop platform that provides quick application development, content collaboration, and automation of the digital business process. |
| HelpSystems | 1982 | HelpSystems uses state-of-the-art automation solution that helps organizations to develop comprehensive and intuitive software robots. These software bots use existing systems and applications to decrease the workload of the human employees. |
| Argos Lab | 2016 | It is one of the top-rated RPA vendors on the market. It provides easy access to robotic automation without the requirements of experienced developers. |